· Expert Virus, Spyware and Popup Removal· Broadband DSL or Cable Modem Installation 
· Windows Installation, Repair and Recovery   · Home Router and WiFi Installation
· Software Installation & Troubleshooting· Small Business Router, Firewall and VPN Setup
· Accessory and Peripheral Installation· New PC Setup and Data Transfer
· MP3 Player Loading and Music Collection Conversion· In-Home or Office Visits
· Help With Work or School VPN Connectivity· Drop Off and Pickup Service At Your Place or Mine
· Small Business Administrative Tasks· Custom PC Build Services
· Instant Help Over The Internet· and much, much more!


Here's a breakdown of some of the major areas that I have experience with. Please realize that I can't list everything I've ever worked with, but please understand that even if it's the latest and greatest new toy that just came out and you need help with it, I can help you figure it out, install it and show you how to use it.

Desktop Operating Systems
Windows 10/8/7 (all flavors), Vista, XP Pro, Tablet Edition, Media Center and Home Editions. As well as Windows 2000 Professional, Window NT4, NT3.51, ME, 9x and MS-DOS.

Server Operating Systems
Windows Server 2012, 2008, 2003, 2000, and NT Server. Novell Netware 3.x, 4.x, 5.x

Desktop/Laptop Brands
Dell, HP-Compaq, IBM, Sony, Toshiba, Gateway, eMachines, and custom-built.

Server Brands
Dell, HP/Compaq, IBM

Smartphones
Apple, Android, and Blackberry devices.

Network Hardware
Cisco routers and switches. Cisco Firewall Appliances. Nortel switches. Linksys, Netgear, Belkin, etc 

Topologies/Protocols/Networking
Ethernet, Fast Ethernet, Gigabit Ethernet (over copper or fiber), Token Ring, Wi-Fi (802.11, 802.11a/b/g), Arcnet. TCP/IP, IPX/SPX, Netbios/Netbeui, DHCP, DNS, WINS, SNMP

Wireless Hardware
Cisco wireless access points, bridges and NICs. SOHO Linksys, Netgear, D-Link, etc wireless routers, range extenders, NICs, etc. BreezeCom/BreezeNet and Proxim wireless hardware.  

 

Desktop Software 

Server Software 

Microsoft Office 2010/2007/2003/XP and earlier.

Cisco Call Manager, Unity unified messaging and BARS backup.

Outlook/Outlook Express, Thunderbird email configuration 

Citrix MetaFrame XP SP4 FR3,
Microsoft Terminal Services

Internet Explorer, Firefox, Opera Browser config 

Microsoft Exchange 2000/2003/2007

Clonezilla and Symantec Ghost imaging solutions

hMailServer 3.x 

Microsoft IIS (HTTP, FTP, POP, SMTP)

McAfee Enterprise AntiVirus, ePolicy Orchestrator,
Groupshield for Exchange 

Connectix/Microsoft Virtual PC

Symantec AntiVirus Corporate and Home Editions

Cisco VPN Client configuration

HP Storage Works DataProtector, Veritas Backup Exec

Attachmate KEA and Extra! clients 

Windows Server Update Services (WSUS) 

Adobe Acrobat, PageMaker, Photoshop, Reader 

Attachmate SNA Gateways

Intellisync, Hotsync, Microsoft ActiveSync and Palm Desktop

HP System Insight Manager, CiscoWorks, Dell IT Assistant 

VNC, UltraVNC (server, viewer, remote deployment) 

Active Directory and Group policy administration 

FTP Clients such as FileZilla, CuteFTP, etc.

 

Plus tons of other software too numerous to mention ...

 






 

 
 

 

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